Claims Administration

There is no more important area when it comes to influencing the performance of an unemployment cost control program than the Initial Claim process. As the most cost effective area to challenge a claim, and as the most likely area to be successful, your response to this initial claim process is extremely important.

At UC Advantage, we realize that the Claims Analyst we assign to your account will play a vital role in the overall performance of our program. Unlike other vendors, UC Advantage does not consider the Claims Analyst an “entry level” position. All of our Claims Analysts have been extensively trained to handle a claim from inception to completion (including the appellate level). We realize that as your consultant, our program is only as good as the individuals we assign to your account. This is why we only allow our most experienced staff to interact with our clients.